Digital Information Hub's

Bevan Commission Exemplar, MediWales Innovation Award & winner of the Royal College Of General Practitioners Innovation Award

Digital Information Hubs were created by Steffan Gimblett, a GP Practice Manager with 16 years’ experience in the NHS. Following an inspection, the feedback from patients and the NHS inspectors identified a lack of cohesive information in the waiting area, non-compliance with the list of mandatory information to be made available to patients and a cluttered notice board overladen with too many posters.

Steffan wanted to create a way of quickly engaging with patients while at the same time complying with NHS standards of communication, reduce print cost with improved carbon footprint.

So he designed Patient Information Hubs which link patients digitally to the information available through the us of QR code, which can now be scanned by using the phones camera without the need for a dedicated app.

The Hubs gained national recognition from RCGP and further collaborations were established with patient participation groups, Childline, Barnados, DrinkAware, voluntary organisations, Citizens Advice and many more. Patient Information Hubs now include information from 23 national organisation who all contribute information.

For more information on how the hubs can help your practice, take a look at some of our videos below

Digital Information Hub's - What Are They & How Do They Work?
How To Set Up Your Digital Hub
Interview With A Practice Manager
Maintaining Your Digital Hub
Frequent Asked Questions
Patient information video in waiting areas
Patient Experiences
CQC, HIW, Care Inspectorate & RQIA Mandatory Information for GP Surgeries
Some of our recent work

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